Contact Us

Common Questions

When are you coming to Kauai?
Providing service to the people and island of Kauai has been a goal of Hawaii Superferry since the inception of our company. Right now we are demonstrating ourselves as a reliable and responsible transportation service provider between the islands of Oahu and Maui and talking and listening to members of the community. Thank you for your patience and understanding.

When are you coming to the Big Island?
We are scheduled to launch service to the Big Island in the Spring of 2009. A firm start date is yet to be determined. The second ferry is more than half way done, and everything is going according to schedule. The Kawaihae Harbor will also need to be outfitted to accommodate the ferry and these details are being worked out as well.

Is there parking at the ports?
The State of Hawaii is providing long-term parking at the Honolulu Ferry Terminal only. Get more information.

Reservations and Information

For general information
To make a new reservation
To change or confirm an existing reservation

Call us at 1-877-HI-FERRY (877-443-3779), open daily 6 AM to 7 PM Hawaii Standard Time (HST).

Feedback

For immediate assistance, contact us at the number above. Let us know what we're doing well or where we can improve.

Commercial and Group Sales

Call 1-808-853-4115 or send us an email for inquiries about commercial vehicles, group travel, and travel agent programs.

Community Relations

Hawaii Superferry is committed to being a responsible member of the community. Send us an email to discuss environmental or cultural concerns.

Employment Opportunities

Hawaii Superferry is an exciting new addition to life in Hawaii. View our currently available positions and apply online.

Customer Relations

Complaints to the Customer Relations department can be submitted by email, by telephone at 808-853-4010, or by mail addressed to Hawaii Superferry, Attn: Customer Relations, One Waterfront Plaza, 500 Ala Moana Blvd, Suite 300, Honolulu, Hawaii 96813.